Customer Service
Connecticut (844) 872-7785
Florida (800) 295-8016
Georgia (866) 515-4428
Hawaii (877) 596-1872
Louisiana
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80 and 90
Massachusetts (800) 295-8016
North Carolina (800) 295-8016
New Jersey (800) 295-8016
New York (877) 369-0304
Rhode Island (800) 295-8016
South Carolina
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80
Texas
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 43 or 70
Home Self-Inspection Customer Service
Agents: (866) 515-4921
Policyholders: (866) 515-4428
Email:
cec@upcinsurance.com
Payments
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a Claim
Existing Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Duties After a Loss
Learn more about your duties after a loss.
Claims FAQs
Have questions? Read our FAQs.
Agency Support
Agency Link Customer Service
South Carolina:
Policyholders: (866) 515-4428
Agents: (866) 515-4921
Agent Interact Customer Service
Connecticut:
(844) 872-7785
Georgia & Texas:
Policyholders: (866) 515-4428
Agents: (866) 515-4921
Hawaii: (877) 596-1872
New York: (877) 369-0304
Agent Connect Customer Service
Policyholders: (866) 515-4428
Agents: (866) 515-4921