Customer Service
- Connecticut (844) 872-7785
- Florida
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 90 - Georgia (866) 515-4428
- Hawaii (877) 596-1872
- Louisiana
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80 and 90 - Massachusetts (800) 295-8016
- North Carolina (800) 295-8016
- New Jersey (800) 295-8016
- New York (877) 369-0304
- Rhode Island (800) 295-8016
- South Carolina
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80 - Texas
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 43 or 70 - Home Self-Inspection Customer Service
Agents: (866) 515-4921
Policyholders: (866) 515-4428
Email: cec@upcinsurance.com
Payments
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a Claim
Existing Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Duties After a Loss
Learn more about your duties after a loss.
Claims FAQs
Have questions? Read our FAQs.
How to Submit a Flood Claim
Learn how to properly submit a flood claim and what to expect throughout the process.
Agency Support
Agency Link Customer Service
South Carolina:
Policyholders: (866) 515-4428
Agents: (866) 515-4921
Agent Interact Customer Service
- Connecticut:(844) 872-7785
Georgia & Texas:
Policyholders: (866) 515-4428
Agents: (866) 515-4921- Hawaii: (877) 596-1872
- New York: (877) 369-0304
Agent Connect Customer Service
- Policyholders: (866) 515-4428
- Agents: (866) 515-4921
UPC Corporate Office
- Call: (800) 861-4370