Customer Service
- Florida
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 90 - Georgia (866) 515-4428
- Louisiana
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80 and 90 - Massachusetts (800) 295-8016
- North Carolina (800) 295-8016
- New York
(877) 369-0304 – Policies beginning with letters or 32
(866) 515-4428 – Policies beginning with 80 - South Carolina
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 80 - Texas
(800) 295-8016 – Policies beginning with letters
(866) 515-4428 – Policies beginning with 43, 70, or 80 - Home Self-Inspection Customer Service
Agents: (866) 515-4921
Policyholders: (866) 515-4428
Email: cec@upcinsurance.com
Payments
Claims Support
Submit a Claim
Easily file your claim with our two-step claim submission tool. You will be able to submit detailed photos and videos with your claim. Or call 1-888-CLM-DEPT (888-256-3378).
Submit a Claim
Existing Claim Inquiry
If you have questions about your existing claim, contact your Claims Adjuster, submit your request online, or call 1-888-CLM-DEPT (888-256-3378).
Existing Claim InquiryClaims Resources
Duties After a Loss
Learn more about your duties after a loss.
Claims FAQs
Have questions? Read our FAQs.
Claims Repair Network
Take advantage of UPC's partnership with Sedgwick to find an expert contractor for your repairs..
Agency Support
Agency Link Customer Service
South Carolina:
Policyholders: (866) 515-4428
Agents: (866) 515-4921
Agent Interact Customer Service
- Connecticut:(844) 872-7785
Georgia & Texas:
Policyholders: (866) 515-4428
Agents: (866) 515-4921- Hawaii: (877) 596-1872
- New York: (877) 369-0304
Agent Connect Customer Service
- Policyholders: (866) 515-4428
- Agents: (866) 515-4921
UPC Corporate Office
- Call: (800) 861-4370